Qualitative Research Methods for the Social Sciences, Global ...
Howard Lune & Bruce L. Berg
Systemic Change Management: The Five Capabilities for Improving ...
G. Roth & A. Dibella
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The SPEED of Trust: The One Thing That Changes Everything
Stephen R. Covey & Rebecca R. Merrill
Prozessmanagement: Ein Leitfaden zur prozessorientierten Organisationsgest[..]
Jörg Becker & Martin Kugeler & Michael Rosemann
Product Lifecycle Management: 21st Century Paradigm for Product ...
John Stark