HBR's 10 Must Reads on Change Management, Vol. 2
Harvard Business Review
Business Process Management Systems: Strategy and Implementation
James F. Chang
Quantitative und Qualitative Forschung im Vergleich: Denkweisen, ...
Angela Wichmann
Managing Complex Systems: Thinking Outside the Box
Howard Eisner
High Performance Through Business Process Management: Strategy ...
Mathias Kirchmer
Co-Create
David Nour