Making Sense of Change Management: A Complete Guide to the Models, ...
Esther Cameron & Mike Green
Handbook of Methodological Approaches to Community-Based Research: ...
David S. Glenwick
Fundamentals of Total Quality Management
Jens J. Dahlgaard & Ghopal K. Khanji & Kai Kristensen
The Confident Mind: A Battle-Tested Guide to Unshakable Performance
Dr. Nate Zinsser
Prozessmanagement: Ein Leitfaden zur prozessorientierten Organisationsgest[..]
Jörg Becker & Martin Kugeler & Michael Rosemann