Lean Enterprise: A Step-By-Step Guide to Building a Lean Business ...
Bill Galvin
Prozessmanagement für Dummies
Thilo Knuppertz
Effective Project Management: Guidance and Checklists for Engineering ...
Garth G. F. Ward
Business Process Management: Practical Guidelines to Successful ...
John Jeston & Johan Nelis
Inventive Thinking Through TRIZ: A Practical Guide
Michael A. Orloff
Social Research Methods: Qualitative and Quantitative Approaches
William Lawrence Neuman