Conflict Management in the Workplace: How to Manage Disagreements ...
Shay McConnon & Margaret McConnon
Business Process Change: A Business Process Management Guide ...
Paul Harmon & Thomas H. Davenport
PQM - Prozessorientiertes Qualitätsmanagement: Leitfaden zur ...
Karl Werner Wagner & Roman Käfer
Complex Network Analysis in Python
Dmitry Zinoviev
Social Research Methods: Qualitative and Quantitative Approaches
William Lawrence Neuman
Die Malik ManagementSysteme - Grundlagen und Anwendung
Fredmund Malik