Riedel, Ralph - Skript zum MODUL - Prozessmanagement - Grundlagen
TU Chemnitz 2018
Business Process Management: The SAP Roadmap
Jim Hagemann Snabe
Managing Change
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The SPEED of Trust: The One Thing That Changes Everything
Stephen R. Covey & Rebecca R. Merrill
Handbook of Improving Performance in the Workplace, Instructional ...
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Valuing Agile: The Financial Management of Agile Projects
Alan Moran & Great Britain: Stationery Office