The Power of Business Process Improvement: 10 Simple Steps to ...
Susan Page
Business Process Change: A Business Process Management Guide ...
Paul Harmon & Thomas H. Davenport
Zukunft der Marktforschung: Entwicklungschancen in Zeiten von ...
Bernhard Keller & Hans-Werner Klein & Stefan Tuschl
High Performance Through Business Process Management: Strategy ...
Mathias Kirchmer
Quick Guide Agile Methoden für Personaler: So gelingt der Wandel ...
Brigitte Ehmann
The New Economics for Industry, Government, Education
W. Edwards Deming