Lean Lexicon: A Graphical Glossary for Lean Thinkers
Lean Enterprise Institute & Chet Marchwinski & John Shook
The Sewa Project Management Model
Dr.Rashid Alleem
How to Keep Your Cool: An Ancient Guide to Anger Management
Seneca
Business Process Management Reloaded - Eight levers to turn ...
Porsche Consulting
Simplified Triz: New Problem Solving Application for Technical ...
David W. Conley & Ellen R. Domb & Kalevi Rantanen
Qualitative Research: A Guide to Design and Implementation
Sharan B. Merriam & Elizabeth J. Tisdell