Anupindi shows how managers can design and manage process structure and process drivers to improve the performance of any business process. KEY TOPICS: Products, Processes, and Performance; Operations Strategy and Management; Process Flow Measures; Flow-Time Analysis; Flow Rate and Capacity Analysis; Inventory Analysis; Managing Flow Variability: Safety Inventory; Managing Flow Variability: Safety Capacity; Managing Flow Variability: Process Control and Capability; Lean Operations: Process Synchronization and Improvement MARKET: An essential resource for all management professionals, especially management consultants specializing in operations and supply chains, managers and VPs overseeing supply chains, and plant managers.